We’re here to assist you with information and guidance related to MyGlamm products featured on our platform.

📧 For general inquiries or assistance, you may reach us at:
contact@myglame.com

Please note:
We do not handle orders, payments, refunds, or exchanges. For any purchase-related assistance, please contact the e-commerce platform from where your order was placed.

📦 For product-related questions, authenticity verification, or customer service, kindly connect directly with MyGlamm at:
care@myglamm.com

Return & Replacement Information

In rare cases where an item is received in a damaged, defective, or incorrect condition, the following process applies:

1. Reach out to MyGlamm's Customer Support at care@myglamm.com within 14 business days of receiving your order.

2. Share your Order ID, a description of the issue, and photos of the product and invoice.

3. Once verified, the pickup will be arranged within 2–4 business days. Refunds or replacements will be processed only after the returned items are received in their original packaging, with seals, labels, and barcodes intact.

4. Replacement is subject to stock availability. If unavailable, a full refund will be issued.

🎁 Note: If your order included a free gift, it must also be returned along with the product.